Learning, change and AI rollouts

Whether people act differently is decided not by the rollout but by the Monday after.

We check the action infrastructure around your programme and show you where it outvotes the new behaviour.

That applies to learning programmes, serious games, change initiatives and software and AI rollouts.

Since 2009  ·  For HR, L&D and transformation

More training
34%

of employees still apply what they learned one year later, as estimated by training managers.

Saks & Belcourt, 2006
More software
95%

of organisations get no measurable return on their investment in generative AI.

MIT NANDA, 2025
The transfer break

New behaviour does not disappear, it gets outvoted.

Everyday life speaks louder than any e-learning module, memo or campaign. Where it does so can be found, almost always at one of three points.

Defaults

The old way is the preset one, in the ticketing system just as in the ordering process. Anyone who wants the new way has to decide against the default every single time, until one day they stop.

Incentives

The old behaviour keeps getting rewarded, usually through the target agreement.

Visibility

Nobody sees whether anyone does it differently. What nobody sees does not count as normal, and what is not normal nobody does alone.

€ 355,000

The training worked, Monday didn't.

400 employees at roughly € 1,347 of training per head comes to about € 540,000 a year. If the estimate of one third still applied holds, around € 355,000 of it stays in the seminar room. The same break shows up in change pilots and in software and AI rollouts.

Services

What we do for you.

Before rollout

Monday Test

The Monday Test reviews your learning programme, change initiative or AI rollout eight to 16 weeks before launch. You receive the report five working days after the last conversation.

€ 9,000
net · fixed fee
See the Monday Test
Diagnose and build

Behavioral Experience Design

We run the diagnosis with your leadership team and then build, along the Drive Method, the tool that fits each behaviour. The diagnosis at the start can also be commissioned on its own.

from € 35,500
net · diagnosis and design
Request a call
Ongoing operation

Behavioral Architect in Residence

We analyse behaviour continuously in operation, build the capability in your teams and connect the system to your KPIs. The engagement runs for at least two, ideally four quarters.

from € 28,800
net · per quarter
Discuss fit
References

"Through targeted questions and his relaxed manner, Roman managed to bring all participants to the same level and arrive at results everyone could follow."

Daniel Wanschalöm Janke · Technical Co-Founder BRIVE

Frequently asked

What you want to know before we speak.

We hold the conversations with volunteers and evaluate them anonymously. You receive the interview guide and a page for the works council in advance, so it can see the conversations before they start.
Yes. If you offer learning programmes or serious games, you can check with us whether they hold in your clients' everyday work.
Action infrastructure is Engaginglab's term for the environment in which people act: defaults in tools and processes, incentives, approvals, metrics, roles and visible norms. Every company has one, mostly unplanned, and it decides whether new behaviour from a training, a serious game or a change initiative is carried into everyday life or outvoted. Unlike transfer management, which works on the person through reminder emails, transfer coaching or learning buddies, Engaginglab works on this environment. The point at which new behaviour breaks off in everyday life is what we call the transfer break.
Contact

Setting the baseline.

Where do you need people to act differently, and the obvious fix is more training, more rewards or more software? The conversation always begins with a concrete behaviour that needs to arrive in everyday life.

For the Monday Test, so the first call stays short

We will send you the sample report by email.